Privacy policy

We look forward to your visit to our website For external links to third-party content, we assume no liability despite careful content control, since we have not initiated the transmission of this information, have not selected the addressee of the transmitted information and have not selected or changed the transmitted information. The protection of your personal data when it is collected, processed and used during your visit to our website and when you use the Community is important to us. The collection, processing and use of your data takes place within the framework of the statutory provisions, about which you can obtain comprehensive information at, for example. The controller responsible for data processing on this website is:

Name: PAUL Tech AG
Address: Theodor-Heuss-Anlage 12
68165 Mannheim

Telephone number: +49 621 92 100 100

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Below we explain what information we collect during your visit to our website and how it is used:

1. collection and processing of personal data and the nature and purpose of processing

When visiting the website Every time a user (or other visitor) accesses our website and every time a file is retrieved, data about this process is stored in a log file. The storage is used exclusively for internal system-related and statistical purposes.

We collect the following types of personal data from you:

Data that you provide to us when using our website, in particular

  • Data that identifies you personally, such as your name and e-mail address, address and telephone number as well as your company,
  • Other personal data that we are legally obliged or authorized to collect and process and that we need for your authentication, identification or to verify the data we have collected.

This personal data is only collected and stored by us if you provide the information voluntarily, for example when registering.

This data is processed to handle the contractual relationship. The data is processed on the basis of Art. 6 para. 1 p. 1 lit. b GDPR. The retention period is limited to the purpose of the contract and, if applicable, statutory and contractual retention obligations.

Data that we automatically collect in so-called server log files when you use our website:

  • IP address of the requesting computer
  • Name of the retrieved file
  • Date and time of retrieval
  • Amount of data transferred
  • Notification of successful retrieval
  • requesting domain
  • Description of the type of web browser used and, if applicable, the operating system of your end device
  • and the name of your access provider
  • Your browser history data
  • as well as your standard weblog information, device ID or individual device ID and device type
  • Your IP address, description of the type of web browser used
  • Location data, including location data from your mobile device. Please note that on most mobile devices you can control or deactivate the use of location services in the settings menu of the mobile device.

This data is automatically deleted within 7 days.

Our legitimate interest acc. Art. 6 para. 1 p. 1 lit. f GDPR for the collection of data is based on the following purposes:

  • Ensuring a smooth connection to the website
  • To ensure a comfortable use of our website,
  • Evaluation of system security and stability and
  • for other administrative purposes.

Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.

We also collect statistical information about visits to our website and information about data traffic to and from other websites. We receive the data from the devices (including mobile devices) that you use to use our website or to contact us in any other way regarding our services.


When using the contact form:

If you have any questions, you can contact us using the form provided on the website. It is necessary to provide your name, your position (e.g. owner or their representative, property manager, developer, tenant), your telephone number and/or a valid e-mail address so that we know who sent the request and can answer it or contact you to provide you with relevant information and/or offers.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 p. 1 lit. a GDPR on the basis of your voluntarily given consent. The personal data collected by us for the use of the contact form will be automatically deleted after your request has been dealt with or your consent has been withdrawn. Mandatory statutory provisions, in particular retention periods, remain unaffected.


When using the login area:

If you have a user account created by us, you can log in to your personal area. You will need your e-mail address and password. This is not stored on our server. For verification, we use a so-called hash check value that does not allow your password to be reconstructed.

2. use and disclosure of personal data

Your data will not be transferred to third parties for purposes other than those listed below. We only pass on your data to third parties if:

  • you have given your express consent to this (Art. 6 para. 1 sentence 1 lit. a GDPR)
  • this is necessary for the processing of contractual relationships with you (Art. 6 para. 1 sentence 1 lit. b GDPR)
  • there is a legal obligation to pass on the data (Art. 6 para.1 S. 1 lit. c GDPR)
  • the disclosure is necessary for the assertion, exercise or defense of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data (Art. 6 para. 1 sentence 1 lit. f GDPR).

In these cases, however, the scope of the data transmitted is limited to the minimum required. Our data protection provisions are in accordance with the applicable data protection regulations and the data is only processed in the Federal Republic of Germany.

3. rights of the users

Upon request, we will be happy to inform you whether and which personal data relating to you is stored (Art. 15 GDPR), in particular about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling.

You also have the right to have any incorrectly collected personal data corrected or incompletely collected data completed (Art. 16 GDPR).

Furthermore, you have the right to demand that we restrict the processing of your data, provided that the legal requirements for this are met (Art. 18 GDPR).

You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller (Art. 20 GDPR).

In addition, you have the so-called “right to be forgotten”, i.e. you can demand that we delete your personal data, provided that the legal requirements for this are met (Art. 17 GDPR).

Irrespective of this, your personal data will be automatically deleted by us if the purpose of the data collection no longer applies or the data processing has been carried out unlawfully.

Pursuant to Art. 7 para. 3 GDPR, you have the right to revoke your consent to us at any time. As a result, we may no longer continue the data processing that was based on this consent in the future. You also have the right to object to the processing of your personal data at any time, insofar as a right of objection is provided for by law. In the event of an effective revocation, your personal data will also be automatically deleted by us (Art. 21 GDPR).

If you would like to exercise your right of revocation or objection, simply send an e-mail to:

In the event of violations of the data protection regulations, you have the right to demand compensation in accordance with Art. Art. 77 GDPR, you have the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority is the data protection officer of your federal state, as well as any other supervisory authority. You can find a list of the supervisory authorities here.

4. duration of data storage

Unless otherwise stated in this declaration, the data collected will be stored by us for as long as this is necessary for the performance of the contracts entered into with us or you have not exercised your right to erasure or your right to data portability to another company.

5. generation of cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.

Information is stored in the cookie that results in each case in connection with the specific end device used. However, this does not mean that we immediately become aware of your identity.

On the one hand, the use of cookies serves to make the use of our website more pleasant for you. We use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave the site. In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again to use our services, it will automatically recognize that you have already visited us and which entries and settings you have made so that you do not have to enter them again.

The data processed by cookies are necessary for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Art. 6 para. 1 p. 1 lit. f GDPR is required. Most browsers accept cookies automatically. If you do not want us to recognize information about your computer, please set your Internet browser to delete cookies from your computer hard drive, block all cookies or warn you before a cookie is stored. However, the complete deactivation of cookies may mean that you cannot use all the functions of our website.

If you leave our site via a link or by clicking on any banner advertising and thus reach external sites, it is possible that cookies may also be set by the addressees of the target site you clicked on. We are not legally responsible for these cookies. For the use of such cookies and the information stored on them by our advertising partners, please refer to their data protection declarations.

6. information for applicants

If you send us your application and/or documents, please bear in mind that your data may be read by third parties on the Internet. Upon receipt of your application, we will send you information on data protection for applicants and a declaration of consent for you to sign. You can also request this from us in advance free of charge.

7. safety note

We take all necessary technical and organizational security measures to store your personal data in such a way that it is not accessible to third parties or the public. If you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be fully guaranteed with this method of communication. We therefore recommend that you only send us confidential information by post.

8. adaptation of the privacy policy

Please note that we can or must make adjustments to this information on data processing in accordance with Art. 13/14 GDPR if necessary. The current version of this information in accordance with Art. 13/14 GDPR can be found here on our website at any time.

9. contact​

If you have any other questions regarding the processing of your personal data, please write to the following address:


Theodor-Heuss-Anlage 12
68165 Mannheim


Management Board: Sascha Müller, Thomas Eusterholz
Fax: +49 621 92 100 101


Contact details of our data protection officer
Lawyer Iris Duch, M.L.E.
CLARIUS.LEGAL Rechtsanwaltsaktiengesellschaft
New Wall 77
20354 Hamburg
Phone: +49 40 257 660 970